Domestic Shipping (Sri Lanka)
- Processing Time: All orders are processed within 1-3 business days after payment confirmation. During sales or promotional events, processing may take an additional 1-2 business days.
- Delivery Time:
- Standard Shipping: 2-5 business days, depending on your location.
- Express Shipping: 1-2 business days (available at an additional cost).
- Shipping Charges:
- For all orders, a standard shipping fee of LKR 350–500 will be applied.
International Shipping
Please note that international shipping is not available at the moment.
Shipping Partners
We work with reliable local courier services, including Citypak, to ensure timely and safe delivery of your orders.
Order Tracking
Once your order is shipped, you will receive an email or SMS with a tracking number to monitor your delivery in real-time.
Important Shipping Notes
- Please ensure that all shipping details are accurate during checkout. Aceverse is not responsible for delays or failed deliveries due to incorrect or incomplete addresses.
- We currently do not deliver to P.O. boxes.
- While we strive to meet the estimated delivery times, delays may occur due to unforeseen circumstances (e.g., weather disruptions or courier service delays). We appreciate your understanding in such cases.
Lost or Damaged Shipments
If your order is lost or arrives damaged, please reach out to our support team at info@aceverseclothing.com within 48 hours of receiving the delivery.
Pre-Orders
Items purchased as pre-orders will be shipped on the specified date mentioned at the time of purchase.
Contact Us
If you have any questions or concerns about shipping, feel free to contact us:
- Email: info@aceverseclothing.com